Privacy Policy

Commitment to protecting your information
Fixed Wireless is committed to ensuring the privacy of information that identifies you (your Personal Information). Fixed Wireless is bound by new sections of the Privacy Act 1988 (Cth) ("Privacy Act") called the National Privacy Principles ("NPPs"), which came into effect on 21 December 2001. This Privacy Policy tells you how we collect information about you and what we do with it.

Information we collect
When you visit our website the information we collect varies depending on whether you are merely browsing or whether you volunteer information about yourself. If your visit is limited to browsing, our web server collects anonymous information such as the number of visitors to the site, the number of pages viewed and the pages most frequently viewed. Users will not be identified. The information we collect will be used to evaluate the effectiveness of our website. The Fixed Wireless website does not use the technology of 'Cookies' to research the habits of browsers.

Information you provide
The Personal Information that you provide to Information City will be used for the ordinary operation of this website or our business. This may include, but is not limited to: our assessment of your inquiry, keeping you informed as to the status of your request, sending you newsletters and other information about our services or sending invitations to you regarding various events which we may hold or otherwise sponsor. We will not use your Personal Information for any purpose that is not related to the services we supply to you (or you supply to us) or for any purpose for which you would not reasonably expect us to use the information. For example, we will not sell personally identifiable information to other organisations. You may elect not to provide us with your Personal Information or that certain information not be sent to you. If you do this however, you must keep in mind that you may be unable to access certain parts of our website and services that involve our interaction with you. If you chose to have a relationship with Fixed Wireless, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship. Where Personal Information is provided by you, about a business partner, business advisor or other individual, you are asked to inform the individual that the information is being collected, the reason for its collection and how Fixed Wireless will use it. Information defined as Sensitive under the Privacy Act is not usually collected or held by Fixed Wireless.

Third Party Service Providers
Personal Information you provide to us via this website, or by other means, may be transferred, within Fixed Wireless or to Fixed Wireless' third party service providers, across borders and from your country or jurisdiction to other countries or jurisdictions around the world for the ordinary operation of our business. Fixed Wireless will take reasonable steps to ensure that these third party service providers are obligated to protect Personal Information on Fixed Wireless' behalf.

External Links
This website may contain links to other sites. Please be aware that Fixed Wireless is not responsible for the privacy practices of such other websites and organisations. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy Statement applies solely to information collected by Fixed Wireless.

Security of information collected
Fixed Wireless will take all reasonable measures to ensure the security of data supplied. Fixed Wireless accepts no responsibility for the unauthorised access of Personal Information held by us, as far as permissible under law. The Internet is not a secure environment. If you send us any information, including your email address, it is sent at your own risk.

Shop Security
Shop Security is one of our highest priorities. All online retailers are expected to use a secure environment and Fixed Wireless uses technology called SSL - Secure Sockets Layer. Where an online retailer uses SSL technology, at the virtual checkout the online retailer serves and your PC encrypts (scrambles) everything that you enter into your computer, such as credit card details, billing and delivery address. Because it is encrypted, generally other computers are unable to make sense of it, therefore keeping this information private while it is being transmitted. Be aware that some people do try to hack into other peoples communications, despite this security.

Accuracy and Access
Fixed Wireless is keen to maintain accurate records. If you think that any Personal Information we hold about you is inaccurate please contact us at privacy.officer@fixedwireless.com.au and we will take reasonable steps to ensure that it is corrected. Fixed Wireless will provide you with access to your Personal Information under the terms outlined in the Privacy Act. Requests for access must be made in writing and indicate if access is required to all or just a particular part of your Personal Information. Requests will be responded to within a reasonable time. Fixed Wireless reserves the right to charge a fee for accessing the information. Requests should be made to:

Privacy Officer
Fixed Wireless Pty Ltd
1 Barrett St.
Kensington
Victoria 3031

or via email to privacy.officer@fixedwireless.com.au

Changes to Fixed Wireless' Privacy Policy
Although we intend to observe this policy at all times, it is not legally binding on Fixed Wireless in any way. From time to time we may regard it as necessary or desirable to act outside the policy. We may do so, subject only to any statutory rights you have under the Privacy Act or other applicable legislation. Fixed Wireless may make changes to this policy without notice. We recommend that you re-visit our website regularly to learn of new privacy practices or changes to our policy. Contacting Fixed Wireless about this Privacy Policy Please feel free to contact us at privacy.officer@fixedwireless.com.au if you have any questions, comments or would like more information concerning how we handle your information or any privacy issues.